Certainly not, José! We provide free delivery for all of our customers throughout India. However, it is important to note that we do charge for international deliveries, which vary based on the specific location.

We provide a wide range of payment options to ensure convenience for our customers. These options include credit cards issued by all scheduled banks, debit cards from all scheduled banks, net banking services from any bank with online banking facilities, popular UPI platforms, and various mobile wallets such as Airtel Money, PayZapp, Freecharge, Ola Money, Jio Money, Phone Pe, Paytm, and Amazon Pay.

You can be confident that we accept all major credit cards issued by scheduled banks. When making a payment, you can easily choose your preferred credit card option from the provided list on our payments page.

Certainly, we gladly accept payment through all debit cards issued by scheduled banks.

We welcome net banking payments from all scheduled banks that offer sufficient facilities for online transactions.

Currently, we provide the option of Cash on Delivery for payment.

To request the cancellation of an order, kindly utilize our website to initiate the cancellation process prior to the generation of the product invoice.

We recognize the importance of providing a hassle-free return experience, and thus, all our products can be returned in accordance with the return policy outlined on our website.

At our core, we strive to offer you the finest products. In the event that you receive a product that does not meet your expectations or align with the specified specifications, you have the option to return it within 15 days of purchase.

Unused and high-quality products can be returned for a refund within 15 days of receipt at the billing address.

Unfortunately, we do not offer exchange services at the moment. It's either keeping the product or returning it.

For every purchase made at unityofhandloom, we offer hassle-free pickup and return services. As a result, there are no charges associated with returning a product.

Any product with manufacturing defects can be returned.

We do not have a no-questions-asked return policy, but we strive to make the return process as hassle-free as possible.

Refunds will be promptly processed through RTGS/Bank Transfer based on the refund request provided.

For any queries, you can contact our customer care centre at +91 8287526168 (Mon to Sat : 9Am – 6PM) or email us at xplore8eshop@esskayglobal.com.

Please refer to the warranty card provided with each product for specific details.

Once your order is shipped, you will receive an AWB number via email/SMS. You can track your order on the website using this number.

We offer delivery services to over 1700 Plus Pin codes throughout India, and the exact number may vary over time due to new additions.

The estimated delivery timeline is as follows:
Within the city - 2-3 days
Within the region - 3-4 days
Metro cities - 3-5 days
Rest of India - 4-7 days
Special regions - 7-9 days