PRIVACY POLICY
If you have any questions or need further information regarding our Privacy Policy, please feel free to contact us at a1msfashion2017@gmail.com
This Privacy Policy pertains to our online activities only and is applicable to visitors of our website concerning the information they share and/or collect on unityofhandloom. This policy does not apply to any information collected online or through channels other than this website.
Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
Information We Collect
We may ask you to provide personal information, and we will clearly state the reasons why we require such information. If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message and/or attachments you send us, and any other information you choose to provide.
When you register for an account, we may request your contact information, including your name, company name, address, email address, date of birth, and telephone number.
Uses of Personal Information
We use personal information for the following purposes:
To provide, operate, and maintain our website.
To improve customer service: Your information helps us respond more effectively to your service requests and support needs.
To track your orders: We may use the information you provide when placing an order to fulfill the service associated with that order. We do not share this information with external parties except as necessary to provide the service.
To send you information you have agreed to receive about topics we believe will be of interest to you.
To personalize your shopping experience: We may use aggregated information to understand how our Users, as a group, utilize the services and resources on our Site.
To track your account activity.
To inform you of special offers.
To send periodic emails: The email address provided by Users for order processing will be used solely to send them information and updates regarding their order. It may also be used to respond to their inquiries and/or other requests or questions. If a User chooses to opt-in to our mailing list, they will receive emails that may include company updates, related product or service information, etc. Users can unsubscribe from receiving future emails by using the unsubscribe link provided at the bottom of each email.
Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information that is not linked to any personal identification information about visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may engage third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters, etc. We may share your information with these third parties for the limited purposes stated, provided that you have given us your permission.
Cookies
Like many other websites, unityofhandloom.myshopify.com uses cookies. These cookies store information including visitors' preferences and the pages of the website that visitors access or visit. The information is used to optimize users' experience by customizing the content of our web pages based on visitors' browser type and/or other information.
What Are Cookies?
A cookie is a small file that seeks permission to be placed on your hard drive when you visit the Site's pages. It cannot extract any information from your hard drive
The accompanying methods of installments are accessible
- Homegrown and global charge cards gave by banks and foundations that are essential for the Visa and Mastercard Organization
- Visa Check cards
- Netbanking/Direct Charge
Installments from select banks in India.
A full rundown is accessible at the hour of Look at and before making installments for buys
As recommended by the monetary establishments giving the credit or check cards partnered with Visa and Mastercard, you will be expected to present your 16-digit charge card number, card expiry date and 3-digit CVV number (generally on the converse of the card) when you make your internet based exchange utilizing your Credit or Check card. You ought to likewise have enlisted your Charge card with VBV (Confirmed by Visa) or MSC (Mastercard Secure Code) to finish the exchange.
The item costs displayed on our website are up-to-date. While every effort has been made to accurately label the products, errors in data entry and updates may occur. We reserve the right to cancel an order if a transaction has been made where the price indicated was incorrect. In such rare instances, we will provide a full refund of all funds received from the customer for such errors. The price mentioned on the website is inclusive of all charges. A breakdown of charges will be provided in the receipt. Prices are subject to future fluctuations without prior notice. All prices on this website are listed in Indian Rupees. For international cards used on the website, the applicable exchange rate and fees will be determined by the respective bank. We have no control over this, and any disputes or inquiries regarding exchange rates and bank charges should be directed to the bank or institution that issued your card or payment instrument. All orders are acknowledged based on the current prevailing prices. We will charge based on the prevailing cost at the time of receiving payment and generating an invoice.
The security of your exchanges on our website is ensured through SSL (Secure Sockets Layer) and Secure Data Encryption, utilizing a 1024-bit process. Any information you provide during your transactions on the webstore is transmitted through a secure connection and encrypted, ensuring protection against unauthorized access by third parties. We assure you that our security measures align with the best practices followed by leading online retailers, with all payments processed in real-time for your safety. Please note that we do not store any credit card or debit card information, as this data is securely captured by the authorized payment gateway provider. The payment gateway provider complies with the rules and requirements of various banks, institutions, and payment franchises it is associated with.
Our commitment is to ensure that all products listed on the website are available in stock and ready for dispatch to the customer. However, if, under any circumstances, an item is unavailable, we will contact you within 2 working days and offer you the option to exchange, delay, or cancel the order according to your convenience.
Purchases are shipped from our own or third-party warehouses/stores or offices located in various places in India. Our goal is to ensure that the products reach you within 7-9 working days (for Metro cities) and 10-15 working days (for Non-Metro cities) from the date of order and payment, depending on the delivery location.
The deliveries of orders will be carried out by our own staff or third-party couriers and logistics companies, or Postal Services, typically between 10:30 am and 7 pm from Monday to Sunday. Upon delivery, a delivery challan/receipt will be attached to the product, which needs to be acknowledged and signed by you or any other person present at the specified delivery address provided during the order placement. Please note that we consider products approved and accepted by any person other than you, who placed the order for the product.
As the transactions are authorized by the cardholder, we do not take responsibility for incorrect addresses provided at the time of placing the order. We are not liable for any damage to products after delivery. Once delivered, the products will be subject to the terms and conditions mentioned in the warranty card attached to each product.
Any claims regarding deficiencies or damages should be reported to customer care on the day of delivery through the "Contact Us" page on the web store. Additionally, any evident product defects should be highlighted and acknowledged on the proof of delivery copy itself and returned to the delivery personnel.
Postage rates may vary based on the product, packaging, size, volume, type, and other considerations. The postage charges will be provided at the time of checkout, allowing customers to be informed of the charges before making payments.
Once items are delivered to you and accepted as accurate and in accordance with the original order, no refunds or exchanges are possible.
In the event of receiving damaged items or items that do not match your original order, please contact customer support within 48 hours of delivery along with pictures of the delivered product and their labels.
Any damaged items or items not matching your order that need to be returned must be accompanied by a copy of the original receipt, a return/exchange authorization number, and be in unopened, saleable condition. Otherwise, the return will not be accepted. Please note that postage and other charges for returning these items will not be refunded by us.
Kindly be aware that we cannot offer exchanges or refunds on any opened or used products, including those on sale.
Please allow up to 21 days from the day you return your damaged package or item not matching your order for your refund request to be processed. You will be contacted once your return is completed.